Costs and Billing
Most UHS funding comes from the Student Health Fee, one of the segregated fees that all students pay. That means all students are eligible to use UHS during any semester or summer that they are registered for classes at UW-Madison.
There is no additional charge for most UHS services, including medical and mental health counseling appointments, radiology, laboratory tests, and free flu shots.
There are charges for some UHS services, and UHS will bill students for them if payment is not made at time of service.
Pay Your Bill
When a UHS service involves a charge, you will receive a bill (called a Statement of Service) through MyUHS; payment is due within 30 days of the service received. If payment is not received within 60 days, a hold will be put on your student records, and you will be unable to register for classes or receive transcripts until the bill is paid. In keeping with university policy, after 90, days unpaid bills may be referred to a collection agency. The hold will be removed after we receive your payment.
There are four ways you can pay:
- New! Pay online with a credit card » Please note, you will need your Account Statement, which can be found in your MyUHS account, to pay your bills online.
- Pay with a credit card, either in person or over the phone. If you wish to pay by phone, please call 608-890-1991.
- Make a check payable to University Health Services and mail the check to University Health Services, Budget and Finance Office, Room 8501, 333 East Campus Mall, Madison WI 53715-1381.
- Pay in person with cash, check or credit card at the Budget and Finance Office, 333 East Campus Mall, Room 8501. The office is open from 8:30 am to 4:00 pm, Monday through Friday.
Health Insurance Reimbursement
UHS is out-of-network for all health insurance plans except the UW-Madison Student Health Insurance Plan (SHIP). UHS does not bill insurance, verify insurance coverage, or accept assignment of insurance benefits from insurance plans.
Depending on your insurance plan, you may be able to receive full or partial reimbursement for payments you have made to UHS by submitting a copy of your UHS Statement of Service to your insurance company. You are responsible for contacting your insurance carrier to determine whether UHS services are eligible for full or partial reimbursement under your plan. If you intend to seek reimbursement, we recommend you contact your insurance provider before you receive the service at UHS to ask if it will be covered.
Having access to UHS is not a substitute for having comprehensive health insurance. UHS is not open nights or weekends and does not provide hospitalization, emergency room care, surgery, certain types of diagnostic tests or other specialty care that you may need during your time in school. Therefore, it is important for all students to be protected by comprehensive health insurance.
When students require advanced diagnostic tests, certain types of mental health treatment, or other specialty care, UHS is happy to help them with a referral to an appropriate provider in the community. Students are responsible for all charges for such specialty care, which may qualify for full or partial coverage or reimbursement under their health insurance plans. Students are responsible for contacting their insurance carriers to determine which providers may be covered under their plans.
UW Health and UW Hospital
University Health Services (UHS) is not part of UW Health and does not have any special referral relationship with UW Hospital and Clinics. Students who are referred or transported to any hospital from our clinic, including UW Hospital, are responsible for any emergency room or hospitalization charges.
Students are responsible for charges for prescription medications at the UHS Pharmacy or pharmacy of their choice. The UHS Pharmacy (operated by UW Health) accepts many health insurance plans; call them at 608-263-4990 to see if yours is included.