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How to Get Started

Everyone who comes to UHS Counseling and Consultation Services (C&CS) starts with a drop-in, "Access" consultation to help us determine how best to assist you.

An Access consultation is the first stop for:

During this time, you'll complete a brief form, followed by a brief consultation with a counselor who will listen to your concerns and discuss what resources might be most appropriate for you, whether at UHS or elsewhere in the community.

  • Students should come to the reception desk of the UHS counseling service (333 East Campus Mall, 7th floor) any time between 9 am and 4 pm, Monday through Friday. The earlier in the day the better.
  • Budget about 30 minutes for your initial consultation if there is no wait: five minutes to complete your paperwork and 10 to 15 minutes for talking with a counselor. If there are students ahead of you and you are unable to wait, we will ask that you return later that day.
  • Still have questions about getting started? Please call us at 608-265-5600 (option 2) during business hours and let the receptionist know you would like to talk with someone about our services.
  • To schedule follow-up appointments call 608-265-5600 (select option 2) during business hours. (You must schedule this appointment by phone; it is not available online through MyUHS.)
  • Do you have an urgent mental health need that should not wait for an appointment? Please call 608-265-5600 (select option 9) now to reach our 24-hour mental health crisis services, available 365 days a year.
  • There is no charge to UW-Madison students for these services.