Call for Help

Survivor Services

COVID-19 Survivor Resources

Physical distancing, working remotely, event cancellations, and the suspension of in-person classes can pose additional challenges for individuals in unsafe living environments. The very things that help to reduce the spread of COVID-19, may also increase isolation and danger for individuals staying or living with abusers and/or unsafe family members.   

We know that home is not safe for everyone. You deserve support.  

For those that are in a living environment that is supportive of your physical and emotional health – you deserve support. 

To all survivors – There is no one ‘right’ way to be feeling or reacting. Honor your emotions and remind yourself that their intensities will ebb and flow.

To schedule a time to speak with a Survivor Services provider by phone, email and include your student ID number and days/times that you are available.

For more information on academic support, campus services, and additional resources for students, please visit UW-Madison’s webpage dedicated to COVID-19.  


Confidential & Free Resources for Survivors


National Domestic Violence Hotline
Available 24/7
800-799-7233 and through chat

National Sexual Assault Hotline
Available 24/7
800-656-HOPE (4673) and through

StrongHearts Native Helpline
specifically for Native communities
7 a.m. -10 p.m. CST

peer support for trans folx
9 a.m. – 3 a.m.

Deaf Hotline 24/7 through video phone    (1-855-812-1001), email and chat for Deaf, DeafBlind, DeafDisabled survivors


Unidos La Red
24/7 Linea de 

DAIS (Domestic Abuse and Intervention Services)

Rape Crisis Center
Línea de Ayuda 608-258-2567 

Deaf Unity Hotline
9 a.m. – 10 p.m. Monday through Friday
Text: 608-466-2881


You are not alone. We believe you and we are here for you. 

Survivor Services provides confidential support to UW–Madison student victims/survivors of sexual assault, sexual harassment, dating violence, domestic violence, and/or stalking. These services are available at no cost and available in Spanish upon request.

Survivor Services does not operate a 24-hour crisis line.

For more information or to set up an appointment, email

Open Access (drop-in) Hours

COVID-19 service update:

Open Access is unavailable until further notice. For advocacy needs or to set up a time to speak with a Survivor Services provider via phone, please email

Survivor Services informed participation agreement

Additional resources

FAQs Involving Courts and COVID-19 for those who may be navigating the legal system during this time.

Healthy Relationships information and resources from National Domestic Violence Hotline.

1in6 Online Support Group for Men who have experienced sexual abuse or assault. Confidential, anonymous, and facilitated by a counselor.

Survivors and the workplace during COVID-19


Strategies for Quarantining in a Non-LGBTQ+ Affirming Environment from The Trevor Project.

7 Ways Survivors of Sexual Violence Can Practice Self-Care When Retraumatized During Tragedy. (NSVRC)

Safety plans 

Safety planning is a personalized plan that includes ways to remain safe while in an abusive or toxic relationship, planning to leave, or after you leave that relationship. Safety planning isn’t just about physical safety – it’s also identifying ways to support yourself emotionally.  


  • Identify supportive people–a trusted friend, co-worker, or family member who you can ask to check-in with you during this time
  • Maintain social connections online or over the phone.
  • Be gentle with yourself. You deserve care and kindness. 
  • Take a few minutes for yourself.  We recognize this can be difficult to do when living in the same space as an abuser. If you are able to get some privacy, even for a few minutes, use this time to re-affirm your self-worth and remind yourself that it is never your fault when someone chooses to be abusive to you.  
  • Brainstorm a few plausible reasons for leaving the house, apartment, living space so you can get a few minutes to yourself. Social distancing is important right now, but as long as you are approximately 6 feet away from other people, it is okay to get some fresh air, take a walk, go for a run outside.  

If you need help safety planning, email to set up a time to speak with one of our advocates over the phone. You can also access these resources: 


Information and Referral Services

  • One-time consultation to explore needs and options for resources and support
  • Information on support groups, starting counseling, or referrals to services and care management
  • Support and consultations to family, friends, and UW–Madison employees
  • Information about reporting options
  • Information about and assistance in changing academic, living, transportation, and work situations
  • Information about criminal processes, campus policies and procedures, how to petition for a restraining order, and victim rights.

Individual Counseling

  • Trauma-sensitive, collaborative and strengths-based approach.
  • Ongoing, individualized counseling and care coordination as part of the healing process.
  • Support in working toward short and long-term healing goals
  • Survivor Services does not have a session limit. Counselors work with students to determine how many sessions may be appropriate based on individual goals and needs
  • To connect to services, please drop in to Open Access hours or email

Advocacy and Accompaniment

  • When requested by a student survivor, our staff may be available to accompany them to  appointments (i.e., medical, legal, campus disciplinary hearings) to provide support and advocate on their behalf when appropriate.
  • If you have an upcoming court date, meeting with a campus official as part of an investigation, or are reporting to law enforcement, you have the right to have a victim advocate with you.
  • Generally, we ask for two weeks notice to arrange our schedules to attend a meeting with a student.

Support Groups for Survivors

  • Confidential support groups facilitated by Survivor Services and/or Mental Health providers
  • Options for both closed and open groups
  • Topic-based and drop-in groups

Confidential means that—as allowable by law—the information survivors share with our victim advocates will not be disclosed to anyone—including law enforcement, campus authorities or parents—without the explicit written permission of the student victim/survivor. Read the UHS statement on confidentiality for victims of sexual violence.