Parents or loved ones who are concerned about a student’s non-emergent health care situations should ask their student to grant UHS permission to speak with them.
UHS requires written authorization to formally release or discuss healthcare records but, in situations where obtaining written authorization may be impractical or urgent, students may grant permission over the phone for UHS clinical staff to speak with a parent or guardian.
With a student’s permission, UHS providers may speak with parents, and appreciate parental involvement in their student’s care, when it is appropriate. UHS providers work closely with students and their parents when a student experiences a significant, but not life threatening, illness or injury. Providers encourage students to allow them to contact their parents in these cases. However, if the student declines, the clinician legally must respect the student’s decision.