Medical Program Assistant | Mental Health Services
UHS psychiatric services offers outpatient psychiatric care focused on medication management and evaluation. Our integrated clinical approach includes a review of previous treatment, a thorough diagnostic evaluation, and the proposal of a treatment plan.
Students may be referred to UHS psychiatric services following a medical appointment or an Access Appointment. We may also make referrals to providers in the community for intensive or long-term treatment.
If you think that your provider is not a good match for you, we encourage you to discuss your concerns directly with your provider. Our providers understand that not all client/patient/provider assignments are a good fit and will help facilitate a referral to another provider, as appropriate. If you have further concerns, contact the Director of Psychiatry Services.
Are you a student seeking ADHD medication? Please review this document. Prescriptions from home or outside providers can be transferred to UHS.
Transferring care to UHS
The first step to all Mental Health Services is to schedule an Access Appointment. Call our reception desk or log into MyUHS to schedule a time to speak with an Access Specialist who will listen and discuss the most appropriate resources. During that appointment the counselor will work with you to connect you to a psychiatric provider at UHS.
The initial meeting with a psychiatry provider is a consultation. Prescriptions for controlled substance medications (for example; Ritalin, Adderall) may not be written at the first appointment. Students need to work with their previous prescriber during this initial process to ensure an adequate supply of medication (1-2 months).
Transferring prescription refills from home
Students who request a prescription from a UHS provider must first be seen in person by a psychiatric provider. UHS must receive and review medical records from a previous provider before an appointment with a psychiatry provider is made. Students can sign a release of information at Health Information Management. Records of students diagnosed with ADHD will be requested and an appointment will be scheduled after the records arrive at UHS.
Late cancellations and no-show fees
UHS wants to increase students’ access to service. When a student fails to keep an appointment or cancels at the last minute, professional time goes unused and other students fail to get timely service.
If you need to miss a psychiatry appointment, call 608-265-5600 (option 2) to cancel by 5 p.m. the day prior to the appointment. Cancelling psychiatry appointments after that time will result in a late cancellation fee of $10. If you do not cancel prior to your appointment time, or arrive to your appointment more than 10 minutes late, you will be charged a no-show fee of $20.
We understand that--on rare occasions--there may be extenuating circumstances that prevent you from calling. If we made an error in scheduling you or you believe you deserve special consideration for a no-show/late cancel fee, please download and complete this No-Show/Late Cancel Appeal Form and deliver or mail it to UHS within two weeks of the missed appointment.