UW-Madison’s college health center, University Health Services, received a full three-year reaccreditation as an ambulatory health care center by the Accreditation Association for Ambulatory Health Care (AAAHC). Successful reaccreditation is a testament to UHS’s commitment to quality health care – And, it marks over 40 years of continuous accreditation of the organization (since 1983).
The accreditation process is marked by an on-site evaluation over the course of two days that includes a review of records and meetings with providers, staff, and students to determine whether UHS meets more than 150 standards established by AAAHC. Ahead of the on-site evaluation, UHS staff from across the organization work to review policies and procedures, assess quality improvement projects, and ensure rigorous health, safety, and education standards are met.
After clinical observations and interviews with staff, one accreditor commented that the UHS clinic was well organized and neat. Further, UHS received positive feedback that our staff are really “sharp,” which the accreditor noted as a reflection of good leadership and coaching.
“Reaccreditation is a rigorous process,” said UHS Executive Director Jake Baggott. “Our team works hard to prepare for the evaluation, and I’m immensely proud of our organization’s commitment to excellence in care.”
One accreditor shared the parting words that they would feel comfortable having their child come to UHS to seek care. This heartfelt feedback, alongside a successful reaccreditation process, affirms our collective efforts to promote, protect, and improve student health and wellbeing.
The 2025 accreditation process was led by Luke Thompson, Associate Director of Health Information Management and Privacy. UHS will next participate in reaccreditation in 2028.