Call for Help

Parents and family members of incoming students


The transition to college is an important time for students and their loved ones. University Health Services takes the health and safety of your student seriously and our relationship with you is a critical partnership in supporting your student’s academic success and fostering a rich and rewarding undergraduate experience.

For parents and family members

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Parent & Family Guide

This guide focuses on three key health areas: alcohol, sexual violence, and mental health. We offer prompts and opportunities to engage your student about issues that affect academic and
personal success.

The aim is to equip you with strategies and resources to support your student’s well-being, and encourage them to seek help if they need it.

SOAR parent handbook – web reader version

Complete list of UHS services

Consent and authorization form for minors

UHS brochures to download

A brief overview of all UHS services including patient privacy information and the Student Health Insurance Plan.
UHS general brochure




Mental Health Services – Mental health providers address emotional, psychological, physical, interpersonal, academic, or other issues that
cause distress.
Mental Health Services brochure



Medical – The Lakeshore Clinic is located in Dejope Hall and accepts drop-in patients.
Lakesehore Clinic brochure

Frequently asked questions

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What to pack

We know you have a lot to pack, but don’t forget these health essentials

  • Health insurance card (and prescription medication card, if separate)
  • Names and phone numbers of home primary care and specialty care providers
  • Prescription medicines and refill information
  • Face coverings/masks
  • Thermometer
  • Pain reliever: ibuprofen and/or naproxen
  • Fever reducer: acetaminophen
  • Throat lozenges
  • Antihistamine for allergy relief
  • PeptoBismol/antacid
  • Basic first-aid supplies: adhesive bandages, antibacterial ointment, hydrocortisone cream
  • Alcohol-based hand sanitizer
  • Sunscreen
  • Lip balm
  • Ice pack and heating pad

Transfer medications

Students should come with an adequate supply of medication until they are able to establish care with a UHS provider, should they choose to transfer their prescription.

Students who are interested in transferring their psychiatric medication management to UHS should refer to the UHS Psychiatry page for information on the referral process.  After reviewing this information, the next step is to schedule an Access Appointment. This appointment is the entry point to accessing Mental Health Services at UHS.

Advance Directives

UHS medical and mental health records are protected by federal law. UHS does not disclose information to parents or guardians for students over the age of 18 without the student’s consent. Students have the right to receive information about and assistance with advance directives and designating someone (known as a health care power of attorney) to make health care decisions for them in the event that they are unable. Being a Designated Agent for Advance Directives or Health Care Power of Attorney does not automatically allow access to the medical records.

Learn more about Advance Directives

Student privacy

If your student is 18 years or older, their health records are protected by federal and state health privacy laws. We can’t talk to parents and family members about a student’s health without their permission. Being your student’s Health Care Power of Attorney does not automatically allow for access to their health records.

Students can complete an Release of Information AFTER they establish care at UHS. We’re often asked if the student can sign a “blanket” release of information form and the answer is no. In health care matters, advance releases are not legally defensible and can be revoked by the student at any time.

With a student’s permission, UHS clinicians speak with parents regularly and appreciate parental involvement when appropriate. UHS clinicians encourage students to allow them to contact their family members when a student experiences a significant illness or injury. However, if the student declines, the clinician, legally, must respect the student’s decision.

UHS Health Information Management
333 East Campus Mall, 8th floor
Phone: 608-262-1676
Fax: 608-262-9160

Uploading health history

Recommended immunizations

These vaccines are recommended for all incoming college students:

  • COVID-19
  • Hepatitis B (HBV)
  • Human Papilloma Virus (HPV)
  • Measles-Mumps-Rubella (MMR)
  • Meningococcal Vaccine (MCV4)
  • Tetanus-Diphtheria-Pertussis (Tdap or DTP)
  • Varicella (VZV, chicken pox)

Maintain written records of all the immunizations you received. Documentation of immunizations is often needed for some academic programs, employment, or foreign travel.

Meningitis & Hepatitis information

Read the FAQ about meningococcal disease and hepatitis B. If you live in University Housing, Wisconsin state law requires you to inform the university whether you have been vaccinated against hepatitis B and meningococcal disease. Comply with this requirement by completing the relevant sections of your immunization and health history forms in your MyUHS account. If you do not complete the online form to provide this information, you may be in violation of your housing contract.

Meningitis Fact Sheet

Hepatitis B Fact Sheet

Make an appointment


Students can make medical appointments online (via MyUHS) or by calling 608-265-5600 (option 1). Many same-day appointments are available.

There are two clinics on campus. The main clinic is located on East Campus Mall near the Southeast Residence Halls. The Lakeshore Clinic is located in Dejope Hall. Both clinics are open to all students.

Mental Health

Every new client starts with a phone screening to collaboratively determine your needs and connect you to the best resources. There is no charge for this appointment. To schedule an Access Appointment phone screening, call 608-265-5600 (option 2) or log on to MyUHS for 24-hour web appointment booking.